Our purpose
Our purpose is to achieve positive and lasting outcomes for children, families and communities.
Our culture and core values:
Key to what we do is our culture and our core values of:
- recognising everybody counts and is accountable
- providing high quality and safe services
- achieving excellence through continuous improvement
- cultivating knowledge, innovation and learning
Our pledges to you
Children & families
- Set high standards for ourselves and the care and support we provide for you
- Be on your side and accept you for who you are and what you want to be
- Prioritise your safety, connections and build your resilience
- Be passionate, caring and respectful in everything that we do
- Listen to and learn from you so that we can do things better
Customers, carers & staff
- 1. Deliver excellence through quality service provision, collaboration and measuring outcomes
- Act with honesty and transparency
- Deliver innovative services in cost effective ways
- Challenge the norm, ask questions and keep our promises
- Conduct our business with financial integrity to achieve sustainability and value
Communities
- Build a socially responsible and friendly presence in each of our communities
- Value diversity and inclusion and act with cultural sensitivity and respect
- Be creative and flexible to respond to each community’s unique needs
- Recruit, train, support and retain the best people to deliver services
- Contribute to shared learning through research and partnerships